help

Frequently Asked Questions

Purchasing Online

You may discover the new collection on our homepage.
On the JEWELRY page, you can apply filters on the color, price, collection, product type and style.
You can also go to the COLLECTIONS page to see the products in their universe.
When you have chosen the pieces you would like to purchase, select your size (if needed) and quantity, and add to cart.

Click on the icon on the top right-hand corner, and click on "Create Account" with your email address

In case you change your mind, you can cancel your order within 3 hours. After those 3 hours, we cannot guarantee the cancellation of your order.

Payments

Our customers' privacy is of the utmost importance to us.

All submitted personal and payment information are encrypted for your security.

All of your payment information is processed by PayPal or credit card.

All the prices displayed online on ericjewelryus.com are tax inclusive.

Shipping & delivery

Yes, we ship worldwide.

Delivery times vary slightly from country to country, typically in the US we use USPS for 6-8 business days delivery and in the UK we use Yodel or TR48 or Hermes for 4-6 business days delivery

Contact Us

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below

QUALITY JEWELRY

Our jewels are carefully handcrafted by our experienced teams, using the finest materials.