100% refund guarantee. Our return policy is 14 natural days.

  1. It is important for us that you are completely satisfied with your purchase. For any reason you do not absolutely love your selections, we gladly offer returns and exchanges item have NOT been cut, tampered,unaltered, unworn, unwashed, undamaged and in original packaging that is postmarked within 14 days.

  2. We take matters of hygiene and public safety seriously and DO NOT ALLOW used items to be returned for the safety of all of our clients. Return and exchange postage is on the buyer.

We are always on: 24 hours a day, 7 days a week

Submit the application email to ilovejewelry@ericjewelryus.com

  • The return mailing address will be provided by email upon submission of the application.

Cancellation Policy

  • The order can be canceled within 3 hours after placing your order.
  • Please note that once the order has been shipped out, it can no longer be canceled.

When Will I Receive My Refund?

The refund caused by order cancellation, refund agreement, or Mediation will be processed instantly from Ericjewelry account. However, it may take 7-10 business days for it to display on your credit card. PayPal payments will be refunded to your account within 24 hours.

Ericjewelry
Opening Hours:

Monday to Saturday: 9am - 10pm
Sundays: 10am - 6pm

E-mail : ilovejewelry@ericjewelryus.com

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